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Using the repertory grid in performance appraisal
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Performance
appraisal is a procedure used to assess an employee’s performance
strengths and
weaknesses, motivate and encourage,
agree personal working objectives, identify individual training needs, and often, determine eligibility for
enhanced remuneration. Clearly, none of
these outcomes is likely to be successfully achieved if the employee’s
job
description and associated performance
criteria are so vague and woolly as to preclude accurate assessment.
Here,
accuracy is dependent on
(a) |
assessment
of
the performance characteristics that are known to be related to
effectiveness |
(b) |
precision
in
behavioural description of those characteristics, and on |
(c) |
the
availability of clear rating scale guidelines so that the full width of
the
rating scale can be utilized. |
Rating instruments
developed from repertory grid-based job analyses
are particularly helpful in this respect.
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Devi Jankowicz
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